Last updated May 4, 2021

Thank you for your purchase. We hope you are happy with your purchase. 

Please note: All sales are final. For the defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

RETURNS OF DEFECTIVE OR DAMAGED PRODUCTS

All returns must be postmarked with fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS FOR DEFECTIVE OR DAMAGED PRODUCTS

To return an item, please email customer service at hello@pazzodonne.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Pazzo Donne
Attn: Returns
1327 Evans Ave
San Francisco, CA 94124
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS FOR DEFECTIVE OR DAMAGED PRODUCTS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

510-759-1933
hello@pazzodonne.com